FAQ

Frequently Asked Questions

What is Radinspiration?

Radinspiration is a merchandise brand dedicated to the radiation therapy community in the USA. Every product is made to order, crafted specifically for you.

How long does shipping take?

Every order is prepared specifically for you, so please allow 3–7 business days for production, plus 3–5 business days for standard shipping. Total estimated delivery is 6–12 business days from the date of purchase.

Do you offer free shipping?

Yes! We offer FREE standard shipping on all orders over $60 within the United States.

Can I cancel or modify my order?

Because production begins immediately after your order is confirmed, we are unable to modify or cancel orders once placed. Please review your order carefully before checkout.

What is your return policy?

We accept returns within 20 days of delivery for unused, unworn items. Defective or incorrect items are eligible for a full refund or replacement. Please contact us at info@radinspiration.com to get started.

My item arrived damaged. What do I do?

Contact us within 7 days of delivery at info@radinspiration.com with your order number and photos of the damage. We will send a replacement or issue a full refund right away.

Can I customize a design?

We love custom orders! Contact us at info@radinspiration.com to discuss custom designs for your RT department or school.

Do you ship internationally?

At this time we ship within the United States only. We hope to expand internationally in the future.